How do I receive invoices

• Related Articles

• How do I view my invoices

  To look at your invoices, once you log in to the portal, click the Accounts tab on the top right menu next to the Logout link. You will see a calendar appear with the first of each month shown in a color and a drop down for the year as well. If you ...

• Do you mail paper invoices

  To offer you the best value in phone service we try to minimize the overhead costs and therefore currently do not offer the option for paper invoices. However, we are looking at offering this service in the future.

• Do I get a notice when my bill should be paid

  Yes. You will receive a notification 3 days before your bill is due. If you have auto-debit, then this notice simply serves as a reminder that your card on file will be charged for the amount.

• How long after I sign up does my service begin?

  Your service will be active as soon as you receive your device in the mail, which takes around 5 to 7 business days, depending on where you live in the United States. 

• What is Nomadic 911 service?

  The Nomadic service option allows you to have a number that does not necessarily match your physical location. For example, if you live in Tampa, FL, the Nomadic service option allows you to have your main number from Seattle, WA. This is different ...