New Portal Navigation Information

New Portal Navigation Information

- Click the ADMIN HOME link on the left navigation bar and then click ACCOUNTS for Billing related changes such as update a credit card or view bills

  • Once in the ACCOUNTS Page you can click Manage Card Payment Details for card modifications
  • Click HOME to get back to the main page to access the USER DESKTOP (see below)

 

- Click the USER DESKTOP link on the left navigation bar for voicemail, call forwarding, greeting selection, call logs, etc
   - Once in the USER DESKTOP, click SINGLE to access your line

  • Click VIEW under Address Book for contacts
  • Click VIEW for voicemail and SETTINGS for voicemail PIN updates and changes
  • Click REDIRECTION for all call forwarding features
  • Click RECORDS AND RATES on the left navigation menu
    - Click VIEW under CDRs to see your call log
    - Click VIEW under Rates to see our international rates
  • Click EXTENSIONS to get back to the voicemail, call forwarding and address book sections
  • Click HOME to get back to the main page to see ADMIN HOME to get to the ACCOUNTS section again for Billing updates

 

- Once in the USER DESKTOP, click SECURITY to update your portal password

  • Click HOME to get back to the main page to see the SINGLE tab for the call settings or ADMIN HOME for billing changes

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