What do I do if I have a billing dispute
If you see a charge on your bill that you do not agree with, please contact customer service by emailing billing@teleblend.com and we will promptly respond to your question . Do not dispute the charges with your credit card company instead of calling into us because doing so will result in your service being terminated because your credit card company will tell us to do so and it could result in the loss of your number as well. Also bear in mind that filing disputes with your credit card company has an adverse effect on your standing with them since they flag you which may affect your interest rates and other offerings. Disputing a bank ACH transaction generally results in your bank no longer allowing you to pay via ACH since they notify us to stop accepting ACH transactions from you if there is a dispute on record. Therefore please simply send us an email so we can sort it out quickly.
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How do I update my billing information
Log into your TeleBlend portal at the site http://www.teleblend.com/login.html and then click the secure Portal Login button Once you log in, click the Accounts tab on the top right menu next to the Logout link. Then click Manage Card Payment Details ...
How do I setup auto-debit for my credit card or checking account?
Login to your billing portal at http://www.teleblend.com/login.html and then click on the Accounts tab on the top right. Then click on the Manage Card Payment Details grey box and add a card on file. To disable auto debit simply delete the card on ...
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After you port your number to your new provider, keep in mind they will not cancel your account with us and your billing will continue since your TeleBlend line will continue to work. Therefore it is imperative that you cancel services with us as ...
New Portal Navigation Information
- Click the ADMIN HOME link on the left navigation bar and then click ACCOUNTS for Billing related changes such as update a credit card or view bills Once in the ACCOUNTS Page you can click Manage Card Payment Details for card modifications Click ...
What is my cycle date?
Your cycle date is basically when your statement is created and charges assessed. If you have a cycle date of the 4th, that means that on the 4th of every month, your billing statement is created and it is due for payment. We bill in arrears which ...