How do I contact customer service

• Related Articles

• Do I have to have 911 service?

  TeleBlend is required to follow the same regulations as the traditional telephone companies and therefore, yes, we do provide 911 services for all our customers. The 911 service works just like a regular phone where the 911 answering center will see ...

• What do I do if I have a billing dispute

  If you see a charge on your bill that you do not agree with, please contact customer service by emailing billing@teleblend.com and we will promptly respond to your question . Do not dispute the charges with your credit card company instead of calling ...

• My Voice/VoIP light was lit at one time, but now it is no longer lit.

  Check that all the cables are properly connected. Confirm the power light on the gizmo is lit. If not, check the power connection. Confirm that the provided Ethernet cable is connected between the DSL/Cable modem and to the WAN port on the gizmo. ...

• I've followed the instructions but my Voice/VoIP light is not lit.

  In order to make calls the *Voice/VoIP light on your gizmo needs to be lit. This indicates the gizmo is connected and registered to the Internet. If this is your initial install: Check that all the cables are properly connected. Confirm the power ...

• What happens to 911 when I travel or move with my TeleBlend service

  TeleBlend service is portable to any location with broadband Internet access. If you travel, you can take your TeleBlend equipment with you and your service will work in any location with broadband Internet access. However, do NOT dial 911 whenever ...